Integrate IT Service Management and IT Portfolio Management

By Tim Janisch, QuePro Advisors The value of IT Service Management (ITSM) is clear: thousands of organizations, including 85% of the Fortune 500, are successfully using ITSM to improve efficiency, effectiveness, control, and insight while improving customer experience and satisfaction.  Barely on the radar even a decade ago, the idea of leveraging best practices in the enterprise Read more about Integrate IT Service Management and IT Portfolio Management[…]

IT and HR Together – Enabling Success

By Tim Janisch, QuePro Advisors At first glance, Information Technology and Human Resources have little in common:  IT focuses on the “hard” stuff – data, applications, infrastructure – while HR tends to focus on the “soft” stuff – people, skills, talent.  With different cultures, perspectives, and ways of working, IT and HR appear to have little in Read more about IT and HR Together – Enabling Success[…]