Integrate IT Service Management and IT Portfolio Management
By Tim Janisch, QuePro Advisors The value of IT Service Management (ITSM) is clear: thousands of organizations, including 85% of the Fortune 500, are successfully using ITSM to improve efficiency, effectiveness, control, and insight while improving customer experience and satisfaction. Barely on the radar even a decade ago, the idea of leveraging best practices in the enterprise Read more about Integrate IT Service Management and IT Portfolio Management[…]