Tim is a senior managing consultant at Capgemini Invent and a guest contributor to Cloudbyz. He is a leader in helping organizations proactively plan for the workforce of the future in response to increasing disruptive technological change. He possesses extensive experience in financial services, IT, and business services. You can find Tim on LinkedIn.
The value of IT Service Management (ITSM) is clear: thousands of organizations, including 85% of the Fortune 500, are successfully using ITSM to improve efficiency, effectiveness, control, and insight while improving customer experience and satisfaction. Barely on the radar even a decade ago, the idea of leveraging best practices in the enterprise IT
At first glance, Information Technology and Human Resources have little in common: IT focuses on the “hard” stuff – data, applications, infrastructure – while HR tends to focus on the “soft” stuff – people, skills, talent. With different cultures, perspectives, and ways of working, IT and HR appear to have little in common. Yet at…
Cloudbyz is focused on building innovative enterprise applications and solutions natively on cloud to help enterprises to be innovative and agile.
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