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Content Writer

Location : Chicago, USA / Bengaluru, lndia

Job Description

Key Responsibilities
  • Designs, creates and publishes content that is informative, concise, visually compelling, and a delight to consume.
  • Creates and maintains clear, understandable technical and feature documentation for internal and external use from a commercial end-user audience to enterprise admin audience.
  • Research, create, and proofread original content for various brands from a B2C(primarily) and B2B space
  • Periodic Contribution with case studies and articles for company blogs with thoughtful industry relevant content
  • Monitor page performance and pinpoint missed content opportunities
  • Learn and stay abreast to SEO content best practices
  • Meet and adhere to content deadlines
  • Design information flows and copy web and/or mobile applications
  • Partner with Product Designers to work on creation of information flows within complex workflows from concept, wireframes, prototypes and style guides. - Deliver content assets on time and at expected quality to make sure great content is available with the product release.
  • Collaborates with internal teams and partners, including engineers, product managers and designers on documentation and visual comps and provides input from an information perspective.
  • Thinks critically and uses data to inform content to ensure we remain true to customer information needs and make an impact.
  • Collaborates with other authors and helps lead others in upholding
  • Understands and evangelizes the benefits of finding brevity and delivering the exact right content to meet the needs of the audience.
  • Manages multiple projects with ease and helps guide other authors as needed, setting stakeholder expectations, prioritizing their own work, and working individually and collaborating across teams.
  • Audits and evaluates existing content, and recommends changes/rewrite to meet brand guidelines and content standards.
Must-Haves :
  • Bachelor’s degree in Marketing, Journalism, Communications, or a related field
  • At least 3 years of experience in high-tech industry, preferably SaaS
  • Experience with using and implementing authoring tools or other structured-authoring framework
  • Agency Background. Must have worked with multiple types of products or services.
  • Experience in healthcare and life sciences, preferably in clinical research / Life Sciences R&D and clinical trials
  • Ability to develop content with user centricity while also thinking of underutilized audiences to penetrate new segments.
  • Have a basic knowledge of SEO best practices.
  • Write with extreme attention to detail.
  • Ability to multitask and meet deadlines.
  • Proven ability to influence senior leadership
  • Strong verbal and written communication skills
  • Capacity to work on cross-functional projects
  • Strong self-driven time management and prioritization abilities
  • Proven ability to establish successfully adopted content development standards and governance processes
  • Experience writing for enterprise customers as well as consumer is a plus
  • Additional experience in any of the following areas a plus: workshop facilitation; graphic facilitation or illustration, program management, terminology, marketing collateral or journalism
  • Ability to create PowerPoint presentations and/or webinar decks with an engaging, natural, talk track for presenters
  • Someone who can weed through a recording of an interview, and create a compelling testimonial story out of it.

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