FAQ

General Questions

What is Cloudbyz?

Cloudbyz offers innovative, integrated, and digital Clinical Trial Management solutions on the Salesforce 1 cloud platform for Sponsors, Clinical Research Organizations (CRO), and clinical sites. Cloudbyz CTMS is flexible and scalable, and enabled to let you manage and collaborate on clinical trial operations. Our intuitive, straightforward design allows rapid deployment with an easy to use, cloud-based solution. Cloudbyz CTMS helps to manage sites, enrollment, documents, events, milestones, site visit reports, finances, inventory, etc.

Where are you located?

Cloudbyz is a remote-empowered company headquartered in Chicago, Illinois, with additional offices in Los Angeles, California, and Bengaluru, India.

How does Cloudbyz package their solutions?

Cloudbyz offers two main solutions; our CTMS solution and Project Portfolio Management (PPM) solution.

Do I need to download anything to use Cloudbyz?

Absolutely not. Cloudbyz is a 100% cloud-based solution. All that is required is an internet connection.

Does Cloudbyz support mobile devices?

Yes. The entire Cloudbyz suite of products is available in the palm of your hand.

Does Cloudbyz include an eTMF?

Yes, the Cloudbyz solution includes an eTMF; as well as the ability to quickly add essential documents to the eTMF with a click of a button.

Does Cloudbyz include payment tracking and management?

Yes; the Cloudbyz solution includes a full clinical trial budget management solution; including study budgets, financial forecasting, budget methodology, site budgets, budget templates, budget variance tracking, and payment rollup. Because Cloudbyz is built on the Salesforce platform, its budget management solution is fully collaborative, scalable, and easily integrated into your current processes.

Does Cloudbyz include an EDC solution?

Yes; Cloudbyz has its own EDC solution, and also integrates fluidly into other systems as well.

Does Cloudbyz provide customer support?

Absolutely. At Cloudbyz, our customers are our top priority. Cloudbyz provides a support model with a dedicated help-desk line. We provide 24/7 support, and we are always here to help.

How can I collaborate with multiple sites and Sponsors in Cloudbyz?

Cloudbyz offers an extended CTMS license for external Sites and Sponsors to utilize.

How can I collaborate with subjects and patients in Cloudbyz?

Cloudbyz offers an extended CTMS license for external subjects and patients to utilize.

Can I run and manage remote monitoring visits?

Absolutely. Cloudbyz is built to manage remote monitoring visits as well as handle siteless visits.


Subscription & Pricing

How much does Cloudbyz cost?

Cloudbyz licenses start at $99 USD per user/month. For more information, or to get a free quote, contact us and we will reach out to you. We also offer extended licenses to external users, who may be your Sponsors, Investigators, and/or other site team members.

Where can I purchase a license?

Our products are listed on Salesforce AppExchange, where you can purchase licenses. Visit Salesforce’s AppExchange for more information.

How long does it take to provision a license?

We have a turnaround time of 24 hours* (subject to change based on license requirements)

Do you offer free trial accounts?

Yes, we do. If you’re interested in our products, please contact us to request a demo.


Compliance & Data Protection

Is Cloudbyz Validated?

Yes, Cloudbyz is validated by a 3rd party, regulatory and compliance entity. We give our users complete transparency into our validation documents and certifications, at no additional cost.

Is Cloudbyz 21 CFR Part 11 compliant?

Absolutely. Cloudbyz solutions are 21 CFR Part 11 compliant. The 21 CFR Part 11 is the regulatory requirement enforced by the FDA and GCP for the life science industry that uses electronic records and electronic signatures in record-keeping using technologies that must be complied with the manufacturing, distribution, and handling of drugs/devices/vaccines. The electronic records and electronic signatures (ERES) that are equivalent to paper or hard copy documentation must be assured and comply with part 11 requirements by the industry. In this regard, each and every industry must interpret their own compliances, industry guidelines, and best practices that meet the general guidelines of FDA and GCP requirements.

Is Cloudbyz HIPAA compliant?

Yes, we are 100% HIPAA compliant and adhere to all federal and international regulatory bodies.

How can I learn more about Salesforce ISVs?

Cloudbyz is a Salesforce Independent Software Vendor. Head to the Salesforce website for more information about ISVs and the Salesforce Partner Program.

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Call us at (312)-763-8040 or Email : info@cloudbyz.com

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