Dinesh Kashyap

Dinesh Kashyap

The Remedyforce Ecosystem Spotlight – Cloudbyz ITPM2 min read

A picture’s worth a thousand words, at least that’s how the saying goes. We at BMC Remedyforce are excited to share a fantastic picture showing the ever evolving Remedyforce Ecosystem!

The picture above shows all the great integrations that Remedyforce has with other complimentary products. We continue to add partners to this picture to help our customers extend the use of Remedyforce within your company!

We are continuously building out the ecosystem around Remedyforce. Some of them are BMC offered, meaning that the necessary scripts, built-in connectors and configuration files are offered through BMC. Other native integrations can be configured within the Remedyforce administration interface. For custom requirements, Salesforce and Remedyforce offer a wealth of examples to build out integrations using web services.

This time, we’d like to showcase how Cloudbyz helps expand the use of Remedyforce

Cloudbyz ITPM solution helps organizations gain visibility, insight, and control across all work. The solution provides the tools to properly align resources, projects, and goals, optimizing business strategy and performance. Cloudbyz ITPM enhances decision-making, maximizes resource utilization, and increases operational efficiency.

Organizations that don’t have tightly integrated PPM, Resource Management, ALM, APM, and ITSM typically collect data through meetings, e-mails, and other manual methods, then copy or paste it into the PPM system. This approach is slow, error-prone, and unnecessary. With Cloudbyz’s solution, real-time visibility gives stakeholders reliable information about the status of projects in motion and allows executives to confidently allocate resources to future development projects.

Cloudbyz ITPM provides real-time visibility into the current state of organizational initiatives, resources, and spending through the centralized collection of data from multiple sources and perspectives. Integration across multiple business and IT process domains through PPM functions provides multi-dimensional views of this data for better visibility and understanding of resource supply versus project (and other work) demand in IT and other project environments. Cloudbyz ITPM also enables executive action and decision making.

Cloudbyz ITPM and BMC Remedyforce are built native on leading and innovative Salesforce’s force.com cloud platform comes with a point and click integration between ITSM and PPM processes and capabilities.

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