Business Consulting Services

We drive better outcomes for our customers and their patients w ith our unique industry expertise and technology innovations.

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Strategy & Process Consulting

Our team of experts consists of digital technology strategists and business process experts. It comes with deep life sciences industry domain & subject matter expertise to help you assess your strategic objectives and goals, assess current and future capability & process and technology requirements, and create an implementation roadmap. Our services include business consulting, advisory services, training, and technology consulting.

Our Expertise

CX Vision Map

A customer experiences best practices. Creating a vision map aligns different stakeholder groups, assesses your organization’s current strategy, and establishes a new cross-functional strategic vision.

Behavioral Research Services

A deep dive into the customer perspective relative to actions, emotions, decision points, and engagement methods. This exercise highlights process and technology opportunities that can have a dramatic effect on the customer experience at any and all points of the customer lifecycle.

Digital Maturity Assessment & Health Check

Having a holistic view of the organization’s current digital state and the capabilities needed to advance its digital agenda are crucial for a successful transformation

Ideation & Innovation

With the guidance of our Digital experts, turn your ‘art-of-the-possible’ customer experience ideas into reality. Art of the Possible is a rapid approach to visualizing future-state “blue sky” thinking that can help shape and guide your digital strategy.

Capabilities

Our customer and employee journeys help us determine what capabilities our clients need to create better experiences. Capabilities can include technology, process, data, engagement channels, and even people or personalities.

Execution Roadmap

A structured prioritization effort applying experiential, financial, and other measures to the future-state customer experience recommendations. The effort is determined by technical and/or organizational dependencies and developing an actionable roadmap to drive downstream project work.

Artificial Intelligence (AI/ML) Strategy Consulting & Advisory

Our AI/ML experts have worked on multiple scenarios to help customers define the right AI adoption Strategy for process optimisation and business innovation. We understand the challenges in defining and implementing an AI strategy that works for the specific scenarios in which life sciences and healthcare companies operate.

Document Redaction Service

AI/ML solution to automate identify and redact patient identifiable information (PII) from source documents.

Data Extraction Service

AI/ML solution to automate, read and extract data from unstructured documents such PDF, XML, Tex, DOCX eCRFs, Adverse Events, Trip Reports, ICSR, CIOMS etc

Signal Detection

AI/ML & NLP solution to monitor various unstructured social media sources, product literatures, news articles, adverse events, product information, prescriptions

Automatic Medical Coding

AI/ML solution to automate medical coding and classification of adverse events based on MedDRA, WhoDRA, CPT, ICD10 and HCPCS coding.

AE Case Data Extraction

AI/ML and NLP solution to read and extract Adverse Events data from XML, DOCX, Image, and PDF and insert into PV solution for case automation.

AE Case Quality Improvement

AI/ML and NLP solution to augment correlated data recommendations from various sources to improve Adverse Event data quality.

Automatic Narratives

AI/ML solution to automate case narrative based on the data points and adjudications and recommend compliant reporting of cases to regulatory authorities.

Business Consulting Services

We drive better outcomes for our customers and their patients w ith our unique industry expertise and technology innovations.

Strategy & Process Consulting